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Web session timeouts
HTNM , as all HSCS products, time out when no activity has been seen from a certain session for a period of time. To adjust the timeout to you specific needs you have to modify two files. For HTNM main session locate the file: \Program Files\HiCommand\Base\CC\web\containers\TuningManager\webapps\TuningManager\WEB-INF\web.xml Add a session timeout section,if it doesn't exist already, in the xml file as follows:
<session-config> <session-timeout>60</session-timeout> </session-config>
This setting will change the timeout to 60 minutes. For the Performance reporter the same rule applies.
This file is located in: \Program Files\HiCommand\Base\CC\web\containers\PerformanceReporter\webapps\PerformanceReporter\WEB-INF\web.xml.
Now restart you HTNM services and your done. (Do not use the windows services window but use the hcmdssrv command. (\Program Files\HiCommand\base\Bin\hcmdssrv.exe /stop | /start).
Make sure you have the right web.xml file. There are multiple in different directories.